Privacy Policy
Your Privacy and the Protection of Your Personal Data Are Extremely Important to Us
This Privacy Notice (hereinafter: "Notice") describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: "Services").
What Data Do We Collect?
When you use our Services, we may collect the following information about you:
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Contact information: full name, email address, phone number, address;
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Usage information: information about how you use our Services, including time, duration, and method of use;
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Technical information: IP address, browser type, browser version, and our cookies used to enhance user experience;
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Data you enter into the contact form, including the email address you provide to receive a response to your inquiry;
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Any other information you voluntarily provide;
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Delivery information, such as shipping address.
Purposes for Using Your Data
We use your personal data for the following purposes:
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To provide, improve, and personalize our Services;
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To communicate with you, including responding to your inquiries;
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For marketing purposes, with your prior consent;
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To comply with legal obligations;
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To fulfill specific purposes defined by the website owner regarding visitor data.
Who Is Responsible for Processing My Data?
The website owner (name, physical address) is the data controller responsible for the processing of your personal data in accordance with the General Data Protection Regulation (hereinafter: GDPR).
Who Do We Share Your Data With?
Your data may be shared with our partners and subcontractors as data processors in accordance with Art. 28 of the GDPR, if we engage them to perform specific tasks involving personal data processing. For example, we use the partner WIX.com LTD (hereinafter: WIX) as the website service provider. You can find all information about personal data processing by WIX in their Privacy Policy at: https://www.wix.com/about/privacy.
In these cases, we remain the data controller and are still responsible for your data.
We may also share data with our partners who provide services independently, outside of your relationship with us. For example, if you order services from our partners through us, or give us consent to share your data, or if a partner is involved based on a legal basis.
Additionally, we may share your data with public authorities when required by legal obligations.
Is My Data Subject to Automated Processing?
We do not use your data for any automated decision-making processes.
How Long Do We Keep Your Personal Data?
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected.
For example, your email address used for sending newsletters is retained only while you are subscribed.
Where Is My Personal Data Processed?
Your data is primarily processed in the Republic of Croatia and other EU or EEA countries.
In exceptional cases, we may transfer your data to so-called third countries. In such cases, we ensure adequate protection measures, such as the use of Standard Contractual Clauses issued by the European Commission or transfer to countries deemed to have adequate levels of protection by the European Commission.
Your Rights Regarding Your Data
In accordance with the GDPR, you have the following rights:
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Right of access: you may request information about whether your data is being processed, the categories of personal data, the purposes of processing, potential recipients, and retention periods (Article 15 GDPR);
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Right to rectification: you may request the correction of inaccurate or incomplete personal data (Article 16 GDPR);
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Right to erasure: you may request the deletion of your personal data under Article 17 GDPR;
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Right to restriction of processing: you may request limited processing under Article 18 GDPR;
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Right to object: you may object to processing based on legitimate interest (Article 21(1) GDPR);
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Right to data portability: you may request your personal data in a structured, commonly used, machine-readable format and request its transfer to another service provider (Article 20 GDPR);
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Right to withdraw consent: you may withdraw your consent at any time, and we will no longer use your data on that basis.
To exercise your rights, feel free to contact us at [info@seplma.com].
In any case, you also have the right to lodge a complaint with the supervisory authority – the Croatian Personal Data Protection Agency (AZOP).
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your user experience and analyze the usage of our Services. You can manage your cookie preferences through your browser settings.
More information about the cookies we use and their purposes can be found on the Cookie Policy page.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Privacy Policy Updates
This Privacy Policy may be updated from time to time. You will be informed of any changes via our website.
Contact Information
For any questions regarding the collection and processing of your personal data or regarding this Notice, you can contact us at [info@seplma.com].